Privacy Policy

Privacy Policy

Effective Date: Oct 10, 2025

Welcome to The Pink House Bequia! We’re committed to protecting your privacy and ensuring your personal information is handled responsibly and transparently. This Privacy Policy explains what data we collect, how we use it, and your rights as a guest or visitor to our website.

1. What We Collect

When you interact with our website or make a booking, we may collect the following:

Contact Details: Name, email address, phone number
Booking Info: Dates of stay, number of guests, accommodation selected
Payment Details: Processed securely through our booking partner (we don’t store your full card information)
Messages & Preferences: Special requests, pet details, or preferences you share with us
Device Info: IP address, browser type, and general location (for site analytics)

2. How We Use Your Info

We collect this information to:

Process and confirm your booking
Provide a smooth check-in and guest experience
Respond to inquiries or special requests
Send helpful updates before, during, and after your stay
Improve our website and guest services
Comply with legal requirements

3. How We Share Your Info

We never sell your information. We may share your info with:

Trusted service providers (e.g., payment processors, booking platforms, cleaners, or transportation partners)
Local staff or hosts (e.g., our house manager, or airport pick-up services) when necessary for your booking
Legal authorities, if required by law

4. Cookies & Analytics

Our site may use cookies or similar tools to track how it’s used (e.g., Google Analytics). This helps us improve the experience for future guests. You can disable cookies in your browser settings.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Ask us to correct or delete your data
Withdraw your consent at any time
Lodge a complaint with a privacy authority if needed

To do any of the above, just email us at hi@pinkhousebequia.com.

6. Data Retention

We keep your info only as long as necessary to fulfill the purposes listed above, comply with legal requirements, and maintain good guest records.

7. Third-Party Links

Our site or guest guide may include links to other websites (like Airbnb or local service providers). We’re not responsible for their privacy practices, so please check their policies too.

8. Updates to This Policy

We may update this Privacy Policy from time to time. We’ll post any changes here and update the “Effective Date” above. If changes are significant, we’ll let you know directly.

Have Questions?

We’re real people and happy to help. Just drop us a line at hi@pinkhousebequia.com with any questions or concerns.